Privacy Policy
Last updated: March 2025
1. Information We Collect
When you interact with our website, submit a quote request, or contact us, we may collect the following information: your name, email address, phone number, company name, designation, and details about your uniform or manufacturing requirements. This information is collected through our inquiry forms, WhatsApp interactions, email correspondence, and phone calls.
2. How We Use Your Information
We use the information we collect to respond to your inquiries and provide quotations, process and fulfill your orders, communicate about production updates and delivery, improve our services and website experience, and send relevant industry updates only with your consent. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Storage & Security
Your data is stored securely on encrypted servers. We implement industry-standard security measures including SSL encryption on our website, secure database storage with access controls, regular security audits, and limited employee access on a need-to-know basis.
4. Cookies
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. We use analytics data in aggregate form only - no individual user tracking is performed.
5. Third-Party Services
We may use third-party services for website analytics (e.g., Google Analytics), email communication, and payment processing. These services have their own privacy policies and we encourage you to review them. We do not share more data with these services than is necessary for their function.
6. Your Rights
You have the right to request access to the personal data we hold about you, request correction or deletion of your data, opt out of marketing communications at any time, and request a copy of your data in a portable format. To exercise any of these rights, contact us at [email protected].
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Quote inquiry data is retained for 24 months. Order-related data is retained for 7 years as per accounting regulations.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.
9. Contact
For privacy-related queries, contact us at [email protected] or call +(91) 9810777459. Vihaan International, Gurgaon, Haryana, India.